Hotel Accessibility
We are committed to ensuring that we meet and exceed all the requirements for the Americans with Disabilities Act.
The staff at Gateway Canyons Resort & Spa and at all our Noble House resorts are trained to accommodate guests with special needs, so that all our guests, including those with disabilities can have an enjoyable and safe stay. Please call the hotel at 970-931-2458, if you have any special requests relating to your disability.
The following areas are accessible in compliance with the ADA:
- Entrance to lobby is on ground floor, there are no stairs at the entrance
- Ramp entrance to Paradox Bar & Grill and Entrada restaurants
- Ramp to Cantina restaurant
- Entrance to pool is on ground floor
- ADA compliant pool and spa lift at all pools
- Banquet/meeting are on ground floor or have ramp access
- Accessible business center
- Accessible concierge desk
- Accessible exercise facility
- Accessible meeting space
- Accessible public entrance
- Accessible registration desk
- Accessible restaurant
- Accessible restrooms
- Accessible guest rooms
- Accessible Parking area
- Accessible swimming pool
- Accessible transportation with advance notice
- Closed captioning on televisions or closed captioning decoders
- Digital alarm clock available with sound
- Large print menus
- Lowered emergency evacuation instructions
- Route from the hotel’s public entrance to all areas where food and beverages are sold
- Route from the hotel’s public entrance to the accessible guestrooms
- Route from the hotel’s public entrance to the meeting room/ballroom area
- Route from the hotel’s public entrance to the registration area
- Route from the hotel’s public entrance to the swimming pool
- Service support animals welcome
- Strobe alarms
- Visual alarms for hearing impaired in hallways & public areas
- Hotel employees will read menus and other printed/visual information to guests who are blind/low vision.
The following areas may not be fully accessible. Please call the hotel for more information:
- Concierge desk
- Van-accessible parking in the self-parking area
- Accessible parking spaces for cars in the self-parking area
- Accessible route from the hotel’s accessible public entrance to the spa
- Accessible swimming pool
Information about our accessible guest rooms:
Rooms designated as mobility accessible have features for guests with mobility disabilities, including, but not limited to:
- Roll-in shower, or tub with grab bars (specific bathing fixture type is indicated for each room)
- Lowered light switches and thermostats
- Grab bars in bathroom
- Toilets with grab bars
- Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
- Bathroom doors at least 32 inches wide
- Bedroom doors at least 32 inches wide (812mm)
Rooms designated as hearing accessible have features for guests who are deaf or hard of hearing, including visual alarms and notification devices. We also have portable communications kits with visual alarms and notification devices for guests who are deaf or hard of hearing which can be installed in any room.
Call Gateway Canyons Resort & Spa at 970-931-2458 should you have further questions about accessibility or email us at [email protected].
View all ADA accessible room types, additional images, and details on our Accessible Rooms page.
ADDRESS
Gateway Canyons Resort & Spa
43200 CO-141
Gateway, CO 81522
HOTEL DIRECT
ROOM RESERVATIONS
AWARDS & PRESS
#9 Top Resorts in the Mountain West
Condé Nast Traveler Readers’ Choice Awards, 2022
#9 Top 10 Colorado Resorts
Travel + Leisure World’s Best Awards, 2021
